Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday).

  • Orders are not processed or shipped on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 6–12 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to become active.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your case and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are happy to assist you.